Color Consultation

At The Colour Bar, offering exceptional hair service and customer experience is priority. For this reason, in order for our stylists to ensure your hair service satisfaction, new clients booking a hair coloring service are required to have a complementary 15 minute hair consultation prior to booking the service. Color consultations are set mainly to protect and inform the client on the process necessary to achieve the hair goals as well as the cost. During the consultation, you will have the opportunity to tell us about your needs, and it will give us the time to examine your hair.

Here are some things you can expect during the consultation:

  • The colorist will ask the you a few simple questions to get things started on the right foot. For example, what type of color are you looking for? Do you want a subtle or more dramatic change? Do you want highlights or lowlights? Please feel free to bring examples of your desired result.
  • Skin tone, facial features and eye color are evaluated. An expert colorist takes these into consideration to choose your ideal shade.
  • The hair’s texture is also evaluated. Depending on whether it is fine, medium, or coarse, the texture indicates how quickly the hair will lighten or how resistant it will be (thus taking longer to color).
  • If there is any gray hair, the colorist will take note of this in determining the right product for covering lighter strands.
  • The colorist may take a hair strand to prepare a formula for testing. If this is done, the colorist will share the results with you within 24 hours.

A hair color consultation is a good step toward ensuring a great new hair color.

While we do ask our clients to come into the salon so we can have a face-to-face consult, we are able to make exceptions and accept an online consultation for certain services, including root touchups, and some non-lightening color services. Please note, that the stylist reserves the right to ask for a face-to-face consultation if hair tests are required.

FREQUENTLY ASKED QUESTIONS

Is a color consultation necessary?

In order for us to guarantee our services, we must first have a color consultation. Color consultations are set mainly to protect and inform the client on the process necessary to achieve the hair goals as well as the cost.

While we do ask our clients to come into the salon so we can have a face-to-face consult, we are able to make exceptions and accept an online consultation for certain services, including root touchups, and some non-lightening color services. Please note, that the stylist reserves the right to ask for a face-to-face consultation if hair tests are required.

Can I have the consultation and service the same day?

While having the color service the same day as the consult would be ideal, we are not able to guarantee a same day color service, since our stylists are often fully booked for the day. Color services can range between 2 – 5 hours. If our stylist had a last minute cancellation following your color consultation appointment, we may be able to accommodate, but it is on a case by case basis and is not guaranteed.