Booking
Interested in booking an appointment at The Colour Bar? Here’s what you need to know on how to book, reschedule and cancel your appointments.
For information on our color services, treatment services, product lines, and appointments go to our Frequently Asked Questions page.
New to The Colour Bar? We thank you for giving us the opportunity to take care of your hair. New clients currently have three ways of booking: Phone, email or in person.
The fastest way to book an appointment is by calling us at the location that is convenient for you. We understand that email works best for some clients so we’ve created an appointment request form that can help us book you for the right service. At the time of booking your first service, we will create a customer profile with your name, phone number and email. For your convenience, our booking software will send email/text appointment reminders that can be turned off at any time.
Feel free to check out our stylist profiles and make a stylist request. Please note, that some of our stylists are in high demand and have a 2-6 week wait time.
Booking for a color service? New clients are required to have a color consultation prior to booking the color service. Learn why by reading below.
In order for us to guarantee our services, we must first have a color consultation. Color consultations are set mainly to protect and inform the client on the process necessary to achieve the hair goals as well as the cost.
While we do ask our clients to come into the salon so we can have a face-to-face consult, we are able to make exceptions and accept an online consultation for certain services, including root touchups, and some non-lightening color services. Please note, that the stylist reserves the right to ask for a face-to-face consultation if hair tests are required.
Learn more on color consultations.
Yay! We’re always happy to see returning clients! If you are a returning client we will already have a customer profile with a history of your services and purchases. If you would like to rebook for the same service with your stylist, give us a call and we got you! Returning clients are also able to book services using the Vagaro website or mobile app.
We understand things come up! You can cancel anytime by phone, email and Vagaro website or mobile app. Since we do block a significant amount of time for your service, we ask that you give us a 48 business hour notice. This will help us with giving the availability to someone else.
Please note that we reserve the right to deny future services to clients who NO-SHOW an appointment.
The fastest way to reschedule an appointment is by calling us. Our receptionist will help you reschedule your appointment to another time that works best for you. Can’t talk over the phone? Shoot us an email with your availability and our front desk staff will take care of you.
If your stylist has no availability, you can choose to be added to the waitlist. If for any reason we get a last minute opening during your availability, we’ll reach out and notify you of the last minute opening!
Here’s a secret: Our most loyal clients pre-book at least 3 future appointments. Some clients understand how difficult it can be to make last minute booking so they choose to book for the entire year! Pre-booking is the best way to guarantee a time for your service. If sometime comes up, clients can always cancel or reschedule.